Shipping & Delivery Policy

Order processing and dispatch

• Orders are prepaid — we begin processing once your payment is confirmed.
• In-stock items are usually dispatched within 1–2 working days (Monday to Saturday, excluding public holidays).
• You will receive a confirmation with tracking details once your order ships.

Serviceable areas

We ship across India through trusted courier partners. Serviceability depends on your PIN code — you can check delivery to your PIN code on the product page before you order. A few remote PIN codes may not be serviceable, or may take longer.

Delivery estimates

• Metro cities: typically 2–4 working days after dispatch.
• Other cities and towns: typically 4–7 working days after dispatch.
• Remote or hard-to-reach areas: may take longer.
• These are estimates, not guarantees. Courier delays, weather and local conditions can affect delivery.

Shipping charges

• A flat shipping fee of ₹79 applies to orders below ₹999.
• Shipping is free on orders of ₹999 and above.
• Any shipping charge is shown clearly at checkout before you pay.

Delays, wrong address and failed delivery

• Please enter a complete, correct address and a reachable phone number — most delivery failures are due to an incorrect address or an unavailable recipient.
• If a delivery fails and the parcel returns to us, we will contact you to re-ship (a re-shipping charge may apply) or to arrange a refund.
• If your order is significantly delayed, contact our support team and we will chase the courier for you.

Damaged or missing parcels

If your parcel arrives damaged or tampered with, do not accept it, or photograph it on opening and contact support within 48 hours. See our Returns & Refunds and Warranty policies for how we handle damaged-on-arrival items.