Support & Help Centre

Frequently asked questions

Search across ordering, shipping, returns, payments, warranty and account.

• How do I place an order?

• Do I need an account to browse?

• Can I order in bulk or for a project/college?

• Can I change or cancel my order after placing it?

• How long does delivery take?

• Do you ship across India?

• How much is shipping?

• How do I track my order?

• What is your return policy?

• My board arrived damaged. What do I do?

• How long do refunds take?

• Which payment methods do you accept?

• Is it safe to pay on Kiot?

• My payment failed but money was deducted. Help!

• Do you provide a GST invoice?

• Are the boards covered by a warranty?

• How do I claim warranty on a faulty board?

• Are your boards genuine?

• How do I create an account?

• I forgot my password. How do I reset it?

• Can I delete my account?

Contact us

Pick whichever is easiest — we usually reply fastest on WhatsApp.

Report a problem

Found an app bug, wrong data, or received a damaged item? Let us know.

Policies

Our shipping, returns, warranty and legal policies.

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