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Policies

Our shipping, returns, warranty and legal policies in plain language.

Kiot · Last updated 30 July 2026 · Drafts pending review

Shipping & deliveryDispatch times, serviceable areas, delivery estimates and charges.
Returns & refundsReturn window, conditions, cancellations and refund timelines.
WarrantyManufacturer warranty coverage and dead-on-arrival handling.
Terms of serviceThe rules for using the Kiot store and placing orders.
Privacy policyWhat data we collect, why, and your rights under the DPDP Act 2023.
FAQsQuick answers on ordering, shipping, returns, payments and more.